- Once an order is placed, we take 1 - 3 working days to process the order. During the week

it takes one working day, but if you order on a Friday evening or at the weekend it may take

a little longer.

- Once your order has been processed, it will be dispatched and delivery takes an average

of 5 - 10 working days.

Orders in Canada include free shipping, a tracking number, and are shipped out within 1-3 with Canada Post.

Keep your clothes looking fresh and new with our simple care tips. Follow these guidelines to extend the life of your favorite pieces.

Sizing
Choosing the right size is essential for a perfect fit. To ensure you select the best size, please refer to our detailed size chart directly above the ''add to cart'' button. If you have any questions, our customer service team is here to help!

Washing
To keep your clothes looking their best, wash them in cold or lukewarm water. Avoid using hot water, as it can cause shrinking and fading. Use a gentle detergent and avoid bleach to maintain fabric quality. Turn clothes inside out before washing to protect colors and prints.

Drying
For best results, air dry your garments whenever possible. If using a dryer, opt for a low heat setting. Remove clothes promptly from the dryer to minimize wrinkles.

Ironing and Storing
Iron on the recommended setting or use a steamer for delicate fabrics. Store clothes in a cool, dry place away from direct sunlight.

As a family-owned and operated business, we are proud to have served over 4500+ online customers in Canada and look forward to serving you too! We are dedicated to ensuring your satisfaction and providing you with an unforgettable shopping experience.

Our customer service team is always available via email to assist you with any questions or concerns.

CONTACT US

If you have any questions, contact one of our customer service agents at Hello@norvoir.com